Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

General Warning
This product is intended for use by persons 21 or older, and not by children, women who are pregnant or breastfeeding, or persons with or at risk of heart disease. Nicotine is highly addictive and habit forming. Keep out of reach of children. This product contains Nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. Please consult local laws before usage. We do not condone illegal use.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Alchemyst. The collective work includes works that are licensed to Alchemyst. Copyright 2013, Alchemyst. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Alchemyst or purchasing Alchemyst products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Alchemyst or to purchase Alchemyst products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Alchemyst. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Alchemyst used in the site are trademarks or registered trademarks of Alchemyst

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Alchemyst disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Alchemyst does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.  Alchemyst does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Alchemyst shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Alchemyst has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Alchemyst product is mistakenly listed at an incorrect price, Alchemyst reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Alchemyst reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Alchemyst shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Alchemyst without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Alchemyst may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Alchemyst.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Idaho., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. We are not liable for any fees, charges, or fines incurred by domestic or international orders, or resulting from interaction with customs of any nation. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Alchemyst products) shall be in the state or federal courts located in Ada County, Idaho. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Alchemyst products) must be commenced within one (1) year after the claim or cause of action arises. Alchemyst’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Alchemyst may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Alchemyst or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Alchemyst does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Alchemyst is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Alchemyst reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Alchemyst in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Alchemyst, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Alchemyst may link to sites operated by third parties. However, even if the third party is affiliated with Alchemyst, Alchemyst has no control over these linked sites, all of which have separate privacy and data collection practices, independent of  Alchemyst. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Alchemyst seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

REFUND & RETURN POLICY

We accept returns in sellable condition in all original packaging within 30 days of purchase for a full refund minus all shipping costs.  All returns must be authorized first by phone or email.

Custom-made and special-order items are not returnable but may be replaced if defective.

We cannot guarantee that a product’s color will match exactly what you see on your computer screen, as all screens are different.  If you are unsure of how a product will look  once received, we encourage you to contact us for more information before placing your order.

In the rare event that an item arrives damaged or defective, the customer is responsible for letting us know via phone or email within 48 hours of receipt.  The customer is to save all packaging and shipping materials until notified otherwise.

Customers may cancel an order at any point prior to shipment.  If an item has already been processed for shipment, cancellation is no longer an option.

 

DELIVERY/SHIPPING POLICY

Most items are in stock and ready to ship.  If you order an item that is not in stock, we will notify you with an ETA, at which time you will have the option to cancel your order.  Custom-made items usually ship within 2 days after ordering.  You will be notified via email with tracking information when your order ships out.  All shipment dates are approximate.  We are not responsible for early shipping or any shipping delays caused by the carrier.

Domestic Shipping:

Orders of up to two 30mL bottles or single 60mL bottles generally ship USPS First Class.  Larger retail orders (3+ items) and lower volume wholesale orders ship USPS Priority Mail.  Wholesale orders larger than 50 bottles will ship UPS Ground unless other arrangements have been made or requested.

Privacy Policy

SECTION 1 – What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): We may send you emails about our store, new products and other updates. You may unsubscribe at any time.

SECTION 2 – Consent

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@alchemystvapes.com

SECTION 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – Payment

Payment: If you choose a direct payment gateway to complete your purchase, then we store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 – Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.  Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – Cookies

Here is a list of cookies that we use:

  • PHPSESSID (Session Tracking and SEO/Analytics Information)
  • WooCommerce_Items_In_Cart (WooCommerce Shopping Cart)
  • WooCommerce_Cart_Hash (WooCommerce Shopping Cart)
  • _gat (Google Analytics)
  • fbm_ (Facebook Login, only active when logged in via Facebook)
  • WordPress_Logged_In (Standard AlchemystVapes.com login)
  • WP_WooCommerce_Session (Site usage tracking)
  • bp_ut_session (Metrics)
  • _ga (Google Analytics)
  • fbsr_ (Facebook, active only when logged in via Facebook)

We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.  _Session_id, unique token, sessional, Allows Alchemyst to store information about your session (referrer, landing page, etc).  no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.  _secure_session_id, unique token, sessional  storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. n

SECTION 8 – Age of Consent

By using this site, you represent that you are at least the age of 21.

SECTION 9 – Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@alchemystvapes.com.

 

 

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